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Home > 120: Getting Started with PolicyPak (Misc) > Knowledge Base > 04: Troubleshooting (General) > 14: What are the advanced CSE troubleshooting registry debugging items?
14: What are the advanced CSE troubleshooting registry debugging items?
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PolicyPak supports some special troubleshooting registry keys. Typically, you would only need to set this at the request of PolicyPak Tech Support.

 

Key:

HKLM\Software\Policies\PolicyPak\Config\Licensing

Value:

NoTrial

Type:

REG_DWORD

Data:

1 = disable trial (even if computer has "computer" in its name)

Purpose:

This is useful for testing but not as useful for customers.

Key:

HKLM\Software\Policies\PolicyPak\Config\ProcessFilter

Value:

Enabled

Type:

REG_DWORD

Data:

0 = disable process

Purpose:

Stop the PolicyPak driver from loading.

Key:

HKLM\Software\Policies\PolicyPak\Config\Minidumps

Value:

Disable

Type:

REG_DWORD

Data:

1 = disable creation of custom minidump files

Purpose:

Stop automatic Minidump of PolicyPak items even if Windows Minidumps are set.

Key:

HKLM\Software\Policies\PolicyPak\Config\Minidumps

Value:

DefaultType

Type:

REG_DWORD

Data:

Bitmask

Purpose:

This value affects the content and size of minidumps. Don’t adjust unless PolicyPak Tech Support supplies a value.

Key:

HKLM\Software\Policies\PolicyPak\Config\CSE

Value:

EnableGPNotifications

Type:

REG_DWORD

Data:

1 = enable GP notifications

Purpose:

This settings requires Win8 or newer. When GP notifications are enabled, logging on again and/or rebooting are not required to apply a policy. But under some conditions, enabling notifications may cause deadlocks, which could lead to unexpected long login delay.

Key:

HKLM\Software\Policies\PolicyPak\Config\CSE

Value:

ExtendedLogs

Type:

REG_DWORD

Data:

1 = enable plaintext logs

Purpose:

This is only a PolicyPak Application Settings Manager setting. This enables creation of plaintext logs in addition to report-style/block-style logs.

Key:

HKLM\Software\Policies\PolicyPak\Config\Logs

Value:

DefaultVerbose

Type:

REG_DWORD

Data:

0xFFFFFFFF = Enable output of all available message types to the log files.

Purpose:

For performance reasons, it's not possible to enable TRACE output in release builds. Therefore, this value only works with DEBUG builds. Ask PolicyPak Tech Support if you suspect you need a DEBUG build.

Key:

HKLM\Software\Policies\PolicyPak\Config\CSE\ILT

Value:

BypassAllILT

Type:

REG_DWORD

Data:

1 = all ILT filters are ignored and implicitly evaluated to TRUE

Purpose:

Useful if directed by support to have all ILT evaluations succeed. Useful for troubleshooting and testing.

Key:

HKLM\Software\Policies\PolicyPak\Config\CSE\ILT

Value:

Timeout

Type:

REG_DWORD

Data:

ILT timeout in milliseconds.

Purpose:

If ILT evaluation time exceeds the timeout, the previous evaluation result is used by the CSE. When the Timeout value is not set in the registry, it defaults to 500ms (0.5 seconds).

Key:

HKLM\Software\Policies\PolicyPak\Config\CSE\ILT

Value:

Lifetime

Type:

REG_DWORD

Data:

ILT cache lifetime in milliseconds.

Purpose:

CSE doesn't re-evaluate ILT filter if it was evaluated less than Lifetime milliseconds ago. When Lifetime is not set in the registry, it defaults to 5000ms (5 seconds).

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