Mar 09, 2021
4360
Debug logging might be required by the PolicyPak technical team, and goes beyond standard logging.
To turn on Debug logging:
- Please add a registry key in
HKLMSoftwarePoliciesPolicyPakConfigLogs
as REG_DWORD called DefaultVerbose and set it to 0xFFFFFFFF as seen in this screenshot. - Then Reboot. (Very important.)
- You know you’ll have done it right, when special Debug messages appear in the logs like
BRExtension::dtor
as seen here. For instance, check%programdata%PolicyPakPolicyPak
BrowserRouterppService.log
and look to see its been done correctly. - After that, reproduce the problem, and run PPLOGS as seen in Step 3 here and attach to your support case.