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Home > 120: Getting Started with PolicyPak (Misc) > Knowledge Base > 06: Non-Domain Joined Troubleshooting > 01. Which PolicyPak items will not work when the computer is non-domain joined (or the computer is NEVER connected to the Internet)?
01. Which PolicyPak items will not work when the computer is non-domain joined (or the computer is NEVER connected to the Internet)?
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There are some items which will not work if the computer is not domain joined…

Using Client Side Extension 2339 or a previous version:

  1. PolicyPak Browser Router may or may not work as expected with “External links”, say, those from Outlook or Skype or Acrobat. This is because PPBRAgent needs to be expressly specified as the “Default Browser” inside Windows 10; and with a Non-Domain Joined machine, PolicyPak cannot set this value ourselves. You can set it manually on a per-computer basis. This is RESOLVED in Client Side Extension 2362 and later.
  2. PolicyPak File Associations manager will not work unless the machine is domain joined. So if you want to use PolicyPak File Associations manager with PolicyPak Cloud, Group Policy or MDM editions, then the machine must be domain joined first, and then get its directive from the method of your choosing. This is RESOLVED in Client Side Extension 2362 and later.

Using Any Client Side Extension:

  1. Chrome’s plug SHOULD work and activate automatically, but in might need to be activated if it doesn't operate as expected. See this video for details.
  2. PolicyPak Application Manager will work as expected, except managing some areas of CHROME when non-domain joined. Chrome simply has a self-imposed limitation for non-domain joined machines. The list of settings which WILL and WON'T work is documented here
  3. Windows Edge (original) will report at each launch “We’ve turned off extensions from unknown sources. They might be risky so we recommend keeping them off.” (See picture below.) There is NO workaround at this time.

  4. Windows Edge + Chromium: The Browser Router Extension will not install automatically. There is NO workaround at this time except to manually install the Chrome Extension on Edge by hand.
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