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Home > 120: Getting Started with PolicyPak (Misc) > Knowledge Base > 04: Troubleshooting (General) > 10: I see many instances of the PolicyPak Watcher service running on my clients, is that normal?
10: I see many instances of the PolicyPak Watcher service running on my clients, is that normal?
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Depending on the client machine architecture (32 or 64 bit) and the number of users logged in to that client (either locally or via TS/RDS), the number of instances of each service will vary.

x86

Service –> PP Core Client PP Watcher Service x64 PP Watcher Service x86
System instance X   X
Per user instance (Local/TS/RDS)     X

x64

Service –> PP Core Client PP Watcher Service x64 PP Watcher Service x86
System instance X X X
Per user instance (Local/TS/RDS)   X X

For example, an x64 machine with a single user logged in would have 5 instances.

 

If another user logged in, it would add another pair of PPWatcherSvc (32/64) instances for a total of 7 processes.

An x86 system with TWO users logged in would look like this.

 

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