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Home > 320: Browser Router > Knowledge base > 02: Troubleshooting > 05: PPBRAgentExeIE_01.DLL error message occurs about Internet Explorer enhanced security. What should I do?
05: PPBRAgentExeIE_01.DLL error message occurs about Internet Explorer enhanced security. What should I do?
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When running IE and PolicyPak Browser Router, the following error could occur:

 

This message is caused by IE Enhanced Security mode. To get PolicyPak Browser Router to work properly, set IE specifically to have these two checkboxes unchecked.

 

Then, restart IE (a reboot is not required).
Note also that if the top checkbox is checked, the error does not occur, but PolicyPak Browser Router still will not run.

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