07: I get the message “At least one security token in the message could not be validated" during PPCloud client installation. How do I work around this?
Jan 06, 2022
6057
During PolicyPak Cloud client installation you might get a message which looks like this.
What’s happened here is that your company’s certificate (which lives in PolicyPak Cloud servers) has expired. This can happen after being a PolicyPak Cloud customer for a few years.
There is an easy workaround though. Simply revoke (which automatically re-issues) the company certificate like this.
Then re-download the MSIs here, and re-attempt your PolicyPak Cloud join.
